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Crypto.com hidden fees: what users really need to know
Crypto.com and hidden fees: key points to remember
Crypto.com is a very popular platform for buying, selling, and trading cryptocurrencies , but many users wonder if hidden fees on crypto.com trading fees , spreads, withdrawal fees, and sometimes less visible commissions, it's essential to understand where the costs lie to avoid unpleasant surprises during your transactions . Upon registration, crypto.com offers a wide range of services: the crypto.com app , the crypto.com exchange , the crypto.com Visa card , the crypto.com wallet , the DeFi wallet , and an interface for managing over 250 cryptocurrencies . But behind this offering, the pricing structure is complex and can lead to unexpected fees, especially for beginners.
Table of contents
Where are the hidden fees on Crypto.com?
Spreads: the real invisible cost
One of the main hidden costs on crypto.com comes from spreads. The spread is the difference between the buy and sell price of a cryptocurrency . From the crypto.com , this spread can be particularly high, especially during periods of high volatility or when trading between two cryptocurrencies . Some users have seen spreads of up to 10% on certain low-liquidity pairs, making crypto trading much less profitable.
- The spreads are not clearly displayed during the transaction
- They can represent a cost far exceeding the displayed trading fees.
- The spread varies depending on market liquidity and volatility
Conversion fees and exchange rates
When you exchange cryptocurrencies on the exchange platform or via the crypto app , conversion fees are included in the exchange rates. These fees are not always explicitly displayed, which can lead to hidden charges , particularly when converting between tokens or when making payments with a payment card abroad.
Alternatives with a much lower spread
We particularly recommend Gemini.
The platform offers:
- Top-tier security, with "cold" storage of the majority of funds
- A dual interface: a simplified application for beginners and ActiveTrader , an advanced platform offering volume-dependent fees and a competitive order book.
- Access to over 60 cryptocurrencies, but also to a rare offering on the market: tokenized shares (Nvidia, Apple, etc.). These products replicate the price of real shares via tokens issued directly on the Gemini platform, allowing them to be bought and traded 24/7 like cryptocurrencies, without going through a traditional stockbroker.
- Strict regulatory compliance, with Gemini being one of the first platforms approved in the United States and holding the European license ( MiCA ).
- Additional services such as staking to generate returns on these cryptocurrencies.
Gemini therefore allows you to invest in both cryptocurrencies and tokenized shares, all within a secure and regulated environment.
What fees are visible on Crypto.com?
Transaction fees on Crypto.com Exchange
On crypto.com exchange , cryptocurrency trading fees higher trading token also benefit from discounts. Standard fees start at 0.4% for BTC or ETH , which is still higher than the market average (0.1% on Binance for example).
- Maker fees: 0.25% at the first volume level
- Taker fee: 0.50% at the first volume level
- Discounts may be available by staking CRO tokens
Deposit and withdrawal fees
Cryptocurrency deposits are free on the crypto.com platform, whether through the crypto.com app or the exchange. However, bank fees may apply depending on your institution for transfers. Withdrawal fees are generally fixed for each cryptocurrency: for example, withdrawing BTC currently costs 0.0004 BTC (approximately €35 based on the Bitcoin price in May 2025, which is very high).
This amount is the standard fee charged by crypto.com and does not automatically adjust based on network congestion, but the platform may periodically adjust it if market conditions change. Therefore, it is important to verify the exact amount at the time of withdrawal, as it may be modified by crypto.com.
BTC withdrawal: 0.0004 BTC (fixed amount, but subject to change by the platform)
ETH withdrawal: 0.005 ETH, equivalent to approximately €11 at the time of writing this review on crypto.com
DOT withdrawal: 0.1 DOT (~€0.5)
Bank transfer deposits are free, while all credit card deposits are subject to a 3.5% fee, which remains high compared to other platforms.
Fees on the Crypto.com Visa card
The crypto.com Visa card lets you spend your crypto worldwide. Fees for foreign currency transactions or ATM withdrawals vary depending on the card level and the amount staked in CRO. Users enjoy 30 days of free cryptocurrency through the app, but after that, the fee reverts to 3.5%.
Summary of the main fees on Crypto.com
- Trading fees : up to 0.5% depending on volume and CRO staking
- High spreads, especially when converting between cryptocurrencies
- Deposit fees: free for bank transfers, 3.5% for card payments
- Withdrawal fees: vary depending on the cryptocurrency
- Conversion fees are included in the exchange rates
- Specific fees on the crypto.com visa card and certain international transactions
How to avoid hidden fees on Crypto.com?
Practical tips for limiting costs
- Switch to a lower-cost alternative platform such as Gemini, specifically Gemini Activetrader.
- Enjoy 30 days of free trials for new users when purchasing cryptocurrency through the app.
- Prefer bank transfer deposits to card deposits to avoid the 3.5% fee
- Check spreads before each transaction , especially when converting between cryptocurrencies.
- Consult the fees page on the website or the crypto.com help center before making any transactions.
- Stake tokens to benefit from discounts on trading fees
- Avoid frequent withdrawals of small amounts to limit the impact of withdrawal fees.
- Read the terms and conditions carefully and stay informed of any price changes
Understanding the differences between application, exchange, and card
The fee structure varies depending on whether you use the crypto.com app , the exchange, the crypto.com wallet , or a debit card . Each service has its own fee schedule, and it's important to compare them carefully before making a transaction .
Customer service and dispute management: what to do in case of a problem?
If you have a problem with a transaction on Crypto.com, it is recommended that you contact Crypto.com customer support via the in-app chat or the Crypto.com Help Center.
Users can initiate a dispute procedure for specific cases, such as an unauthorized debit, an incorrect amount, or an ATM withdrawal that does not correspond to the expected sum.
It is important to note that the spread applied during conversions or trading does not constitute a valid reason for a complaint: these price differences are part of the platform's normal operation and are explained in the terms and conditions. For any dispute, keep proof of your transactions and submit all necessary documents when filing your claim to increase the chances of your request being processed.
Conclusion: crypto.com hidden fees, vigilance, and alternatives
Crypto.com is a very comprehensive platform , offering a wide range of cryptocurrency , from trading and the Crypto.com Visa card to wallets and DeFi wallets . However, its fee structure is complex, with spreads that can sometimes be quite high. Fees can quickly add up if you're not careful, especially for beginners.
For those seeking a more transparent alternative, Gemini stands out as a regulated exchange platform with clear pricing and is ideal for managing a cryptocurrency without unpleasant surprises. Before choosing a platform, take the time to compare fees and don't hesitate to consult recent reviews to avoid the pitfalls of hidden fees on crypto.com.
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Yoann
Training engineer, I quickly became interested in the field of finance. Convinced that decentralized finance has a bright future ahead of it, I participate in its democratization by developing Crypternon.
